Frequently Asked Questions
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How & where do I place an order?
Orders are accepted only via our website at caragans.com. Orders may be placed throughout the week for delivery Monday–Friday or local pick-up on Saturday. (Unless otherwise noted.)
For our delivery schedule, see Delivery Info.
For large orders, see information below regarding special orders.
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Do you offer local delivery?
Yes, we now offer delivery Monday–Friday to select cities throughout the greater San Francisco Bay Area.
For details, see Delivery Info.
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For local pick-up, when & where do I pick up my order?
If selecting local pick-up, pick-up dates are Saturdays unless otherwise noted. Once your order is placed, you will receive an email confirmation with the pick-up time & location (greater San Francisco Bay Area).
Specific pick-up time & location may vary each week.
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Do you ship orders?
No. We are not currently shipping orders and are only serving the greater San Francisco Bay Area via local delivery and local pick-up at this time.
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Do you take special orders for catering or events?
Yes, we are taking request for large orders. We require at least 2 weeks advanced notice. For information on options and pricing, send your inquiry to hello@caragans.com. Please allow 48 hours for a response.
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Do you have other flavor options?
Yes. Check our shop page for currently available flavors in addition to our original flavor “The Caragan.”
Follow us on Instagram & Facebook for announcements regarding even more new flavors offerings in the future!
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What is the shelf life of a cookie?
If you don’t finish them all in one sitting, our cookies are best within 2–3 days after the pick-up date.
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Do your cookies contain any allergens?
Allergens vary per cookie. Please refer to the complete list of ingredients on individual product pages.
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How do I contact you?
Email: hello@caragans.com
Instagram: @caraganscookies
Facebook: Caragan’s Cookies